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With RLI’s newest podcast, “Taking the Lead”, the University of Arizona’s Geoff Rubin, MD, MBA, FACR, explores varied aspects of health care leadership through interviews with the radiologists and thought leaders who are shaping the future of health care across a spectrum of clinical environments and organizations. Subscribe FREE today to access newly released episodes instantly.
Episodes
Wednesday Mar 07, 2018
Leadership Insider 116: Customer Insights
Wednesday Mar 07, 2018
Wednesday Mar 07, 2018
Do Radiologists Have "Customers"?
Brent Wagner, MD, President of West Reading Radiology, Alexander M. Norbash, MD, MHCM, FACR, Professor and Chair of Radiology, University of California San Diego and Mark Carr, adjunct professor at Babson College discuss what exactly we mean when we talk about radiology's customers.
This episode really helps radiologists hone in on the many stakeholders radiologists serve, how to listen to these groups and glean insights by listening to their stories, and how to use these insights to create greater value.
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